Peace of mind
Affordable WordPress maintenance
You didn’t get into your line of work just to become a web developer. Let us take care of your website while you take care of your business.
WordPress Maintenance
Websites are updated and maintained to ensure that they remain secure, accurate, and relevant.
Secure, stable website hosting
Software updates and daily backups
Convenient, quick content updates
Knowledgeable, responsive support
You focus on running your business – we take care of your website.
Keep your site healthy
Routinely released software updates help fix security vulnerabilities, and without these your updates, your site could be repeatedly exposed to the latest exploits and vulnerabilities.
Keep your site online
From plugin incompatibilities to server issues, there’s a lot of reasons your website can go offline. We’ll be immediately notified and work towards resolving the root cause.
Website Hosting & Support
We’ll provide secure, stable hosting for your site, or help you with your 3rd party hosting company.
Backend Support
Not a tech person? No problem, we’re here to help you work through any back end issues that arise.
Daily Backups
We’ll keep daily updates of your website, so if anything happens we’ll always be able to restore your site.
WordPress Core Updates
We’ll update WordPress to the latest version to keep your site running smoothly & securely.
Theme Updates
We’ll keep your website theme up to date ensuring they’re supported with your version of WP.
Plugin Updates
We’ll keep all your plugins updated, to help keep your website secure and functioning to the best of its ability.
24/7 Uptime Monitoring
We’ll monitor your site uptime 24/7, so if your site goes down for any reason, we’ll be notified immediately.
Minimized downtime
If your site goes down, we’ll be notified and work towards resolving the issue to minimize downtime.
Content Updates (1hr)
We’ll quickly complete any requested content changes to keep your website up-to-date.
FAQ
Frequently Asked
What are backups, and why do I need to backup my site?
Backups are snapshots of your website database and files (content, media, themes, and plugins) which are stored for 90 days. It ensures you always have a way to bring your website back online should any issue come up from errors, incompatibilities, or exploits.
Are backups actually needed?
Yes! On average backups are used to restore either the full website or partial files at least once in its lifetime.
Do you only provide maintenance for websites you made?
Nope! A large portion of the websites we maintain we didn’t build. We’re more than happy to provide support for any WordPress website.
What if I need more than 1 hour of content updates per month?
No problem! If you request changes that will take us beyond the 1 hour we’ll inform you before continuing. At that point any content updates that month will be charged at our hourly rate ($150/hr).
What if my website wasn't built with WordPress?
Our maintenance plan was built around supporting WordPress websites.
Does the 1 hour of content updates roll over?
Sorry, no. The included 1 hour of content updates must be used in that calendar month, they don’t roll over/accrue if not used.
What’s included in content updates?
Content updates are updating the content of your website – text, images, adding new blog posts, updating prices or hours, etc. It doesn’t include graphic design work, SEO work, designing and building new features and pages of your site, custom development or coding work.
What if my website is hosted somewhere else?
We’re happy to help support websites hosted with other providers, we’ll just need delegate access in order to connect our software.
What are theme and plugin updates?
WordPress, themes, and plugins are consistently being updated to add features, solve bug fixes, and fix security vulnerabilities. Thus, this software needs to be updated when new updates are available in order to function properly and securely.
What if I just need one-time updates or minor work done on my site?
If you’re just looking for one-time updates or minor work to be done this would be charged at our hourly rate ($150/hr). Maintenance is specifically for ongoing, recurring monthly support and content updates.
What are the payment terms?
Pretty simple – your subscription is billed on the 1st of each for that month’s maintenance services. If you want to cancel maintenance at any time, you just have to let us know. For more in-depth details, feel free to read our full terms of service.
When will content updates be completed once I send them?
Quickly! For most changes, we aim to get it done as quickly as possible, often in the same business day but can take up to 3 days. If you have something time sensitive, just let us know before hand so we can work around the needed schedule.